The Main Library and Westacres Branch buildings will open Wednesday, July 15
for Phase 2 services.
Our top priorities continue to be the safety of the public and Library staff and providing our community with access to our large circulating collections. 

We know that when using indoor spaces – like our Library buildings – density, duration and distance are issues of particular importance. You can be assured we are adhering to all Executive Orders and following federal, state and local guidelines.

Our resuming service plan, which moves us to a “new normal,” is in place to allow us to open to the public safely and responsibly. The plan allows us to pivot back to previous phases if COVID-19 cases rise, if there is an exposure to the virus within the Library, or another shutdown order is issued.
Thank you for your consideration and flexibility during Phase 1 of resuming service. We look forward to serving you in Phase 2 beginning July 15 at 10 AM.
Services Available in Phase 2 include
Virtual, Curbside and Grab & Go
The NEW Grab & Go Service forms the basis of Phase 2
  • Come into the Main Library or Westacres Branch buildings beginning Wednesday, July 15.
  • Browse youth, teen and adult circulating collections. 
  • Select materials to enjoy at home and pick up materials you’ve placed on hold.
  • Ask for reader’s advisory or reference assistance to help with your selections.
  • Use self-check stations to check out materials.
  • Pick up Summer Reading materials and Reading Reward incentives that have been earned.
  • Leave the building after about 45 minutes inside.
  • Masks are required in the buildings.

Remember your library card or keytag for self checkout! 

Don’t have a keytag?
Ask for one at the
Main Library Reception desk
or Westacres Circulation desk.
Keep it on your keychain
for convenience.
Other Phase 2 services

Main Library Drive-Up Window 
Pick up items that you've requested be available at the Drive-Up Window, including materials you've placed on hold, a library card or Summer Reading Rewards that have been earned.

Parking Lot Pick-Up
This curbside service is available at both the Main Library and Westacres Branch during Library hours posted on our website. Read details.
Summer Reading Materials and Reading Rewards 
The Summer Reading activity booklet, lawn sign and Reading Reward incentives that have been earned can be picked up inside Library buildings, through Parking Lot Pick-Up or at the Main Library Drive-Up Window.

The Summer Reading Book Fair will continue until September 4. Select books from displays at the Main Library or Westacres Branch as you earn them. Or, let us know what type of books you like, and a librarian can select your reward books for you to pick up from Parking Lot Pick-Up or the Drive-Up Window. Read more about Summer Reading.
Choose Summer Reading Rewards earned from displays at both Library buildings.
Renew or request a library card in person
Ask at the Main Library Reception desk or the Westacres Branch Circulation desk. You can also continue to renew or request a library card on the Library’s website

Digital Materials
Continue to use the eLibrary. You can check out digital books, movies and music from the eLibrary 24/7. The Centers for Disease Control (CDC) recommends using digital materials and curbside pick-up for print and other materials as a way to stay safe. We continue to expand our digital collections. Don’t see what you want to read or listen to in the eLibrary? Let us suggest titles of eBooks and downloadable eAudiobooks for you, or suggest a title for purchase.

The online Contact Us” feature to call, chat with, text or email a librarian
Use the Library’s website to ask questions, use the reader’s advisory service, request materials or obtain/renew a library card.
No other use of building spaces
will be available during Phase 2.
The Quiet and Group Study rooms, Activity Centers, Meeting and Conference rooms, Casual Study room, and the Computer Lab will be closed during Phase 2. Other frequently touched surfaces such as computers, toys and play equipment, vending machines, water fountains and bill changer will not be available.
What to Expect When You Come
to the Library during Phase 2
We ask you to protect yourself and others during Phase 2.

  • We’re working together to protect each other and everyone in our community. Please don't enter the Library if you have a fever, feel unwell or are experiencing any symptoms related to COVID-19. 

  • To enter Library buildings, Library staff and Library users age two years and older are required to wear face masks and follow social distancing guidelines to stay 6 feet apart from anyone not living with them. These requirements are included in the Library’s Rules of Conduct. We continue to offer Parking Lot Pick-Up and Drive-Up Window service so those who don’t want to wear a mask for any reason can still have access to all circulating collections. There is no need to come inside a Library building to check out the circulating materials you want.

  • Protective measures are in place at the Main Library and Westacres Branch. Plexiglass shields have been installed at public service desks. Bathrooms have been upgraded with some additional touchless features. Floor markers indicate 6-feet spacing for social distancing. Hand sanitizer is available.

  • Using self-check stations to check out items is strongly encouraged. This helps minimize close interactions to keep everyone safe. Self-check stations will be periodically cleaned throughout the day.

  • The number of people allowed inside Library buildings will be limited, per state directives, to 25% capacity. If the capacity limit is reached, arriving visitors will be asked to remain outside the building until others leave. Only the South entrance to the Main Library will be open for use.

Anyone age 2 and older
is required to wear a mask when in a Library building.
While in a building or waiting outside, stay at least 6' away from anyone not living in your household.
The number of people allowed in a Library
building is limited.
Library staff will be available to help with renewing a library card or issuing a new one, finding materials you want, readers’ advisory and reference assistance, and answering questions about how to use the Library’s digital services such as how to download eBooks to tablets and other devices.
Staff will wear face masks and follow social distancing guidelines. 

WiFi will be available. You can use your mobile phone or tablet to check the Library’s online catalog for materials you’d like to check out, in case you don’t want to use the Library’s online public access (OPAC) stations, which will be cleaned periodically. All other computers will be turned off for Phase 2.

Check out magazines, including the most current issues, to read outside the Library.

Use interior book drops during Library hours. Returned materials will continue to be quarantined and cleaned, per CDC guidelines. Returned materials remain on your library card account until after they have been quarantined and cleaned and are ready to be re-shelved. This may take 5 to 7 days.
Floor decals have been installed to help with social distancing.
More about Phase 2
Virtual programs
We will continue to offer virtual programs during Phase 2. Please check the Event Calendar for a schedule of virtual Summer Reading programs.

Phase 2 Hours
Open hours have been reduced to give staff time to process requests and holds that are received overnight and to provide more time after the Library closes to thoroughly clean and disinfect surfaces. We can receive as many as 400 requests for materials overnight. 

Monday-Thursday 10 AM – 7 PM 
Friday & Saturday 10 AM – 5 PM
Sunday Noon – 5 PM 

Michigan Electronic Library (MeL) interlibrary loan service
We know you are eager to use MeL but we don’t yet know when MeL interlibrary loan will resume. More participating libraries need to open before the service will resume. Watch the Library’s website and follow us on social media for updates about MeL.
During Phase 2, returned materials will continue to be quarantined and cleaned.

Your returned materials will remain on your library account until they are quarantined, cleaned and ready to re-shelve. This could take 5 to 7 days.

If your account isn’t updated within
7 days, please let us know. 
We will provide information about Phase 3 at a later date.
You can expect virtual, curbside and Grab & Go services to last through the summer.

The next phase will introduce more services, including some level of study space and computer use through appointment reservations, taking into account density, duration and distance as guidelines for safety. Masks will continue to be required in Phase 3.
The eLibrary is open 24/7
We hope you’ll continue to visit the eLibrary often to connect to the large and growing number of digital resources that are available 24/7. You can:
West Bloomfield Township Public Library | 4600 Walnut Lake, West Bloomfield, MI 48323